Google Business Profile is the source for the business data shown here, last checked 2026-10-06. Details taken from their website were fetched 2026-10-06.
Berkshire Media delivers analytics and reputation management tools with a strong focus on sentiment analysis tuned to Southeast Asian markets. Recent clients praise the team's responsiveness and proprietary SENTIROBO™ and EMOROBO™ engines for nuanced emotion detection that catches sarcasm and frustration, not just polarity. The advisory team translates data into strategic insights during sensitive periods like policy rollouts.
Based on limited recent reviews, so treat this as low-confidence.
Recent five-star reviews praise responsiveness, visible traffic growth, and professional teamwork. Three recent one-star reviews flag customer service conduct and a 20% platform fee as serious concerns, making this a polarised picture where experience depends heavily on account management and fee transparency upfront.
All six reviews are five-star, with customers praising responsive support, clean design work, and reliable maintenance over years of partnership. No current complaints surface in the recent feedback.
Review evidence is limited; only a single partial review text (4-star, seven years old) is available. The business operates in Damansara Perdana and claims services in integrated marketing, content, and video production, though current review detail is insufficient to assess specific strengths or concerns.
Last updated 2026-10-06